Privacy Policy
Privacy Policy
Effective Date: 27 May 2026
Welcome to Watts Electrical Contractors. Watts Electrical Contractors is committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or contact us regarding our services.
1. WHO WE ARE
Watts Electrical Contractors
Frome, Somerset, United Kingdom
Email: info@wattselectricalcontractors.co.uk
For the purpose of UK data protection laws, Watts Electrical Contractors is the “data controller” of your personal information.
2. WHAT INFORMATION WE COLLECT
We may collect and process the following information:
• Name
• Phone number
• Email address
• Property address
• Details about your enquiry or project
We may also automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Website usage data via cookies or analytics tools
3. HOW WE USE YOUR INFORMATION
We use your information to:
• Respond to enquiries
• Provide quotations and electrical services
• Arrange appointments
• Send invoices and service updates
• Improve our website and customer experience
• Comply with legal obligations
We only collect information necessary for legitimate business purposes.
4. LEGAL BASIS FOR PROCESSING
Under UK GDPR, we process your information under the following lawful bases:
• Consent
• Performance of a contract
• Legal obligations
• Legitimate interests
5. HOW WE STORE YOUR INFORMATION
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure.
Your information is stored securely and retained only for as long as necessary for legal, accounting, or operational purposes.
6. SHARING YOUR INFORMATION
We do not sell your personal data.
We may share information with trusted third parties where necessary, including:
• Accountants
• Payment providers
• Software providers
• Regulatory or legal authorities where required
All third parties are expected to keep your information secure and lawful.
7. COOKIES
Our website may use cookies to improve functionality and analyse website traffic.
Cookies are small files stored on your device that help improve your browsing experience.
You can disable cookies through your browser settings at any time.
8. YOUR RIGHTS
Under UK GDPR, you have the right to:
• Access your data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent
To exercise any of these rights, please contact us using the details above.
9. THIRD-PARTY LINKS
Our website may contain links to external websites. Watts Electrical Contractors is not responsible for the privacy practices or content of third-party websites.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
11. CONTACT US
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Watts Electrical Contractors
Email: info@wattselectricalcontractors.co.uk